Merdot ConnectPlatform

Merdot Connect: Email, SMS and WhatsApp through one API

Transactional and bulk messaging for business, with delivery you can see end to end.

5 min read

Introducing

Merdot

Connect

Overview

One console and one integration for every message a business sends to a customer. Templates, sender registration, delivery events and analytics live in one place, with a developer API for anything custom.

Capabilities

  • Email, SMS (DLT-registered) and WhatsApp Business channels.
  • Real delivery, open and failure events per message.
  • Templates and approvals, campaigns and scheduling.
  • Developer API and keys with per-channel rate control.

In practice

  • An e-commerce store sends order confirmations by email and WhatsApp from one API call, and sees both delivered in the same event log.
  • A school sends fee reminders by DLT-registered SMS to thousands of parents in one campaign, with failures listed by number.
  • A developer integrates once and switches channels per message, without a second vendor or a second contract.

Availability

Live at merdotconnect.com.